Candor Professional Beauty Academy is committed to protecting our customer privacy and takes its responsibility regarding the security of customer information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information.
This Policy sets out the following:
What personal data we collect and process about you in connection with your relationship with us as a customer and through your use of our website, mobile applications and online services;
Where we obtain the data from;
What we do with that data;
How we store the data;
Who we transfer/disclose that data to;
How we deal with your data protection rights;
And how we comply with the data protection rules.
All personal data is collected and processed in accordance with Irish and EU data protection laws.
“Candor Professional Beauty Academy” (referred to as “we”, “us”, “our” or “CPBA” in this policy) in this policy primarily refers to Candor Professional Beauty Academy, the main operating trading name of the Excellence-Solutions Limited, and, where appropriate, to other companies in the Excellence-Solutions Limited group or other entities over which CPBA exercises management control. CPBA is the “data controller” of all personal information that is collected and used about CPBA customers for the purposes of [the Data Protection Act 1998]. CPBA is registered in England with registration number 08375654 and registered offices at Unit 1, 37A Skeltons lane, London, E10 5BT.
Privacy Statement. Candor Professional Beauty Academy, operates this web site. All references to “we”, “us”, “this web site” or “this site” shall be construed to mean Candor Professional Beauty Academy regards the privacy and security of user information as a critical component of the service that we offer to our users. The following information explains our information gathering and dissemination practices
Registration Data. We reserve the right to require you to register to receive certain benefits or services and to provide certain registration data including your name, gender, birth date, country, zip code, time zone and email address (“Registration Data”).
Use of Registration Data; Opt-Out And Discontinue For Emails. We reserve the right to use Registration Data to tailor our site to your particular needs. We also reserve the right to use Registration Data to send you emails specific to the site and required for the normal functioning of the site, plus additional emails, subject to your right to opt-out and discontinue such emails. We reserve the right to use demographic and profile information to tailor your experience at our site, showing you the content that we think you might be interested in as well as displaying the content according to your preferences.
Your data may be used for the following purposes:
Providing products and services you request: we use the information you give us to perform the services you have asked for in relation to your course.
Security, health, administrative, crime prevention/detection: we may pass your information to government authorities or enforcement bodies for compliance with legal requirements
Customer Services communications: we use your data to manage our relationship with you as our customer and to improve our services and enhance your experience with us
Provide tailored services: we use your data to provide information we believe is of interest to you, prior to, during, and after your course with us and to personalise the services we offer to you, such as special offers to your favourite courses, etc.
Marketing: from time to time we will contact you with information regarding course promotions and ancillary products via e-communications. You will have the choice to opt in or opt out of receiving such communications. You will also be given the opportunity on every e-communication that we send you to indicate that you no longer wish to receive our direct marketing material.
We feel strongly that your personal data should only be seen by you, unless you choose to share it with others. We will never sell, rent, license or exchange personally identifiable data with a third party without your permission, except as otherwise provided. No personally identifiable data or information will be shared with advertisers or partners without your permission. Some of your information may be shared on an aggregate basis only, as a part of a larger set of statistics (for example, statistics that indicate the percentage of our members that are female), but that information will not be sufficient to permit the recipient to identify you. Notwithstanding the forgoing, we will only disclose personally identifiable data without your permission in the following limited circumstances: (i) if we are required to do so by law, or (ii) if we have the good faith belief that such action is necessary to conform to applicable laws or comply with legal process served on us, or to protect and defend this site’s rights or property or the rights or property of an account holder of this site.
While countries outside the EEA do not always have strong data protection laws, we require all services providers to process your information in a secure manner and in accordance with Irish and EU law on data protection. We utilise standard means under EU law to legitimise data transfers outside the EEA.
We have appointed a Data Protection Officer (“DPO”) to oversee compliance with this policy. You have the right to make a complaint at any time to a supervisory authority.
Under certain circumstances, by law you have the right to:
Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding/using it.
Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Object to automated decision-making including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request transfer of your personal information in an electronic and structured form to you or to another party (commonly known as a right to “data portability”). This enables you to take your data from us in an electronically useable format and to be able to transfer your data to another party in an electronically useable format.
Withdraw consent. In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
If you want to exercise any of these rights, then please contact our DPO by post at CPBA’s Data Protection Officer, Unit 1, 37A Skeltons lane, London, E10 5BT
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.